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  Products Lists
  - Furniture
  - Auto Parts
  - Medical Appiance
  - Cable ties And Tools
  - Fasteners
  - Other
  Business Contact
  Add: No.1988 Zhenluo Road, Zhenhai, Ningbo, Zhejiang, China, 315000
Tel: +86-574-86281273
Fax:
+86-574-86281278
E-mail: wang@rato-prod.com
Http:
//www.rato-trade.com
Http://www.rato-trade.cn
  FAQs
 
1. How could I get samples?
2. How much the courier freight will be for the samples?
3. How can I get your price list?
4. Can we have our logo or company name to be printed on your products or the package?
5. How to place an order?
6. What's your usual payment term for orders?
7. How can the products be sent to you?
8. Can you arrange the transportation for us?
9. What's the warranty of your products?
10. How can we become your distributor?
11. Do you accept OEM projects?
12. Claims and Quality check.
1. How could I get samples?
Please contact our team to check the availability and price for samples. and note that sample price will be higher than our quotation price which is based on quantity.
Sample order fee can use west union wire money, no credit card accepted, and sample order fee will be returned when the order placed.
2.How much the courier freight will be for the samples?
Courier freight depends on the destination quantity, weight and volume of the samples. please send this details, and we will let inform you the shipping cost.
3. How can I get your price list?
Use NEED PRICE button to enquire our sales team or by e-mail to enquire.
4. Can we have our logo or company name to be printed on your products or the package?
Yes, you can print your logo, brand name and customized package, yes we can do it for free if the ordered quantity is ateast 1000 pcs. for lesser quantity please contact our sales team for charges.
5. How to place an order?
Please send us your purchase order by e-mail or fax. We need to know the following information from you in the puchase order:
* Shipping information - company name, street address, phone number, fax number etc in case of Fedex, Tnt, DHL etc. destination airport incase of by airfreight
* Product information - model numbers, quantity, etc.
* other requirements if you have.
6. What's your usual payment term for orders?
* By Wire transfer ( T/T ) to our company bank account
* 30% deposit in advance, 70% balance before shipping.
* We accept irrevocable L/C at sight.
7. How can the products be sent to you?
For small quantity or weight less than 45 kgs, sent usually by door to door courier.
For orders from 50 to 500 kgs, can be sent by air freight to the airport near you.
Also we can arrange LCL shipments by ocean freigh.

The transportation way depends on client's choice. Freight depends on quantity, weight, volume, transportation way, destination country.

8. Can you arrange the transportation for us?
Yes. We can arrange air and courier transportation as per your instructions.
9. What's the warranty of your products?
1 Year for manufacture defects.
10. How can we become your distributor?
Please contact our team.
11. Do you accept OEM projects?
yes we accept OEM, ODM projects.
12. Claims and Quality check.
* Claims for shortage, damages or defective merchandise must be reported within 72 hours of receipt of order. No return will be accepted without authorization.
* Quality check by our QC department or third party.
 
 
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